Artificial Intelligence

Hub Agent

AI customer service agent for micro and small businesses: it answers visitors using your business content and organizes contacts in a CRM.

Hub Agent is an Artificial Intelligence customer service agent that you add to your website with a single line of code. You teach it about your business by pasting the addresses of your website pages, uploading the files you already have (PDF, Word, spreadsheets, text) or writing in the dashboard whatever is not written down anywhere: opening hours, exceptions and house rules.

From then on it answers your visitors 24 hours a day, in Portuguese, English or Spanish, always based on the material you approved. When it does not know the answer, it says so and offers to hand the conversation over to a person.

Visitors who leave their name, email or phone number become a record in the Contacts tab, with their interest level and the full conversation. You get an email alert right away and continue the conversation with a customer who is already qualified.

If you do not have a website, each agent can have its own page with a photo, the business name, WhatsApp and Instagram buttons and the chat, ready for your bio link.

The problem it solves

Small business owners answer the same questions many times a day and lose the contacts that arrive after hours. Hub Agent replies instantly, at any time, and hands you the people who showed interest, with the conversation on record.

Who it is for

Micro and small businesses that serve customers through their website or Instagram: clinics, offices, shops, salons, car dealerships and service providers. It works for any business that answers the same questions many times a day.

Features

24/7 customer service on your website, installed with one line of code
Learns from your website pages, from files (PDF, Word, spreadsheets, text) and from what you write in the dashboard
Answers in Portuguese, English and Spanish with the same agent
Only answers with approved material and hands over to a person when it does not know
Contacts with interest level and the full conversation, in a built-in CRM
Email alert for every new contact
Test room to check the answers before going live
A dedicated agent page for businesses without a website, ready for your Instagram bio
Only works on the domains you authorize
Uses your own AI key (OpenAI, Anthropic or Google), with no markup on usage

Frequently asked questions

Do I need to know how to code to install it?

No. The only technical step is pasting one line of code into your website, and the dashboard shows you where. On WordPress, Wix and similar platforms you can paste it without opening any file. If you get stuck, we install it together with you.

Can the agent make up answers?

It is instructed to answer only with the material you provided and to admit when it does not know, offering to hand the conversation over to a person. The test room is there to find gaps before your customers do.

Is the AI cost included in the monthly fee?

No. Hub Agent uses your own API key from OpenAI, Anthropic or Google, and usage is billed directly to your account at the provider's list price. The monthly fee is fixed and there is no charge per message.

Does it work on WhatsApp?

Today it works on your website and on the agent's own page. Official WhatsApp and Instagram support depends on Meta's approval and has no date yet.

What about the data of the people who chat with the agent?

Conversations and contacts stay in your dashboard and belong to you. Your API key is stored encrypted and the visitor's IP address is never stored in plain text. Under Brazil's data protection law (LGPD), you are the data controller and Hub Agent is the processor.